A-Ok Auto Body Inc - Frequently Asked Questions

Do I need an appointment for an estimate?

While walk-ins are welcome, we recommend scheduling an appointment to ensure prompt service.

Can I choose the body shop, or does my insurance company decide?

You have the legal right to choose your repair shop. We work with all major insurance companies and can help handle the claim process.

How long will the repairs take?

Repair time depends on the extent of the damage. We'll give you a timeline during the estimate and keep you updated every step of the way.

Will my paint match the rest of the car?

Yes. We use computerized color-matching systems and top-tier paint products to ensure a seamless, factory-quality finish.

Do you offer a warranty on repairs?

Absolutely. We stand behind our work with a written lifetime warranty on all body and paint repairs for as long as you own the vehicle.

What happens if additional damage is found during repairs?

If we find hidden damage, we’ll notify you and your insurance company immediately and adjust the repair plan accordingly.

Can you help with towing or car rental arrangements?

Yes! We can assist in setting up towing services and help coordinate with rental car providers while your vehicle is in the shop.

Do you use OEM parts?

We use OEM parts whenever possible and follow manufacturer guidelines to ensure your vehicle’s integrity and safety.

What forms of payment do you accept?

We accept insurance payments, all major credit cards, debit cards, and cash. A credit card processing fee is applied per transaction.

We Pride Ourselves In Our Knowledge Of Auto Body And Collision Repair Services To Get Your Vehicle Back On The Road.


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